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Frequently Asked Questions

Find answers to common questions about our products and services.

Browse our products, add items to your cart, and proceed to checkout. You'll need to create an account or sign in, provide shipping information, and complete the payment process.

You can modify or cancel your order within 1 hour of placing it. After that, please contact our customer service team for assistance.

Delivery times vary by location: 1-5 business days for EU countries, and 5-10 business days for international orders.

Yes! We offer free shipping on orders over €50.

We offer a 30-day return policy. Items must be unused and in their original packaging.

Log in to your account, go to your orders, and select the items you want to return. We'll provide a return label and instructions.

We accept credit cards (Visa, Mastercard), PayPal, iDEAL, and bank transfers.

Yes, we use industry-standard SSL encryption to protect your payment information. We never store your credit card details.

Still Have Questions?

Can't find the answer you're looking for? Please contact our customer support team.